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Wednesday, 15 July 2015

Mechanical Engineer Alcatel-Lucent - Americas-United States-Mountain View

Join the team that's transforming the way the world communicates. 
With operations in 130 countries, Alcatel-Lucent is the first truly global communications solutions provider, offering the most complete end-to-end portfolio of solutions and services in the industry. Our passionate and experienced team converts challenges into opportunities in the areas of fourth-generation mobile networking, metro optical and packet, circuit-to-packet, broadband access, advanced network and professional services, and next-generation operations support systems.

Job Position Summary Description: 
-The IP Routing HW development team offers a unique opportunity to apply skills of product development, manufacturing practices and technical knowledge as it relates to the design of telecommunication product for Central Office, Enterprise and Outside Plant. The successful candidate will work closely with hardware development teams, manufacturing, purchasing and suppliers to develop superior mechanical designs of telecom products.
-The candidate will support the mechanical design and development of system packaging for internetworking products. This will include, but is not limited to, mechanical/thermal/airflow design, proto builds, DFM discussion, design and documentation, standards support, CAD support, and cost-reduction design efforts.

Key Responsibilities / Functions: 

- Hands on person, responsible for the design and development of complex mechanical designs including product architecture, detailed specification definition for complex systems, technology (component)selection and the application of design tools/methods.
-Consults with internal cross-functional units for definition and design of product requirements.
-Defines, directs and participates in the design verification of testing of new products.
-Initiates informal reviews of ideas and technical objectives.
-Interfaces cross-functionally with H/W, Procurement, and Operations.
-Project-level mechanical design responsibility, from inception to production release.
-With limited direction can develop designs (piece parts and complex assemblies).
-Supply chain interface focusing on sheet metal, plastic and cast designs, cabling, and manufacturability.
-Responsible for planning and execution prototypes builds for R&D consumption.
-Provides sizing and estimates of work and review of product development schedules.
-Has decision making autonomy to deliver on goals. Influences others outside of team to ensure goals are met and conflicts are resolved.

Qualifications 

Required Qualifications: (Education, Technical Skills/Knowledge) 

-Mechanical Design experience (10 yrs) in Telecom electronic system packaging or equivalent with a demonstrated ability to carry out the required duties.
-Expertise in a 3D solids based MCAD system, preferably Pro Engineer
-Expertise in designing products using sheet metal, extrusions, plastic injection molding, pressure-forming plastics, MIM, and die castings, including fabrication techniques and tolerance analysis.
-Excellent verbal and professional presentation skills.
-Thorough understanding of thermal design of electronic equipment with a working knowledge of Mentor Flotherm tool.
-Experience with the cooling of high-power dissipating devices a must.
-BSME degree from recognized University.
-Expert knowledge of PTC PRO/Eng tool (Solid modeler, sheet Metal and Cable Modeling)
-Experience with PCB design and manufacturing methodology.
-Self-motivated enthusiastic team player with excellent written and verbal communication skills
-Excellent analytical skills and ability to build relationships across multiple functional teams
-Proficient with MSOS and MS office tools

Desired Qualifications: (Education, Technical Skills/Knowledge) 

-Proficient with Flotherm.
-Technical leadership designing, testing and project managing the development of products for worldwide market meeting regulatory compliance requirements.
-Proficient in geometric tolerancing.
-Takes ownership for initiatives and drives on-going evaluation and success.
-Technical, Industry, Business and Cross-Functional Knowledge.
-Knowledge of Telcordia and ETSI telecommunication standards.
-Knowledge of Safety (60950) and EMC (FCC, EN, IC) standards.

Alcatel-Lucent is an Equal Opportunity / Affirmative Action employer including women, minorities, veterans, and individuals with disabilities

Wednesday, 1 July 2015

Mechanical Engineer / Chemical Engineer - Integration

Job description

Position:   Systems Integration Engineer
 Location:  Danbury, CT
About Our Company:
FuelCell Energy (NASDAQ: FCEL) is a global leader positioned at the forefront of the cleantech industry with over 300 megawatts of ultra-clean distributed power generation capacity installed or in backlog.  Our power generation solutions equip customers such as utilities, industrial operations, universities, municipal water treatment facilities, government installations and more, with continuous electricity where the power is needed, including on-site applications and electric grid support.  Benefits include the virtual absence of pollutants and enhanced energy resiliency delivered in an affordable solution. 
The Company’s power plants have generated more than 3.0 billion kilowatt hours of electric power at more than 50 locations on three continents using a variety of fuels including clean natural gas and renewable biogas from wastewater treatment and food processing.
We are currently seeking a highly motivated and experienced Systems Integration Engineer to join the Product Engineering team. 
Responsibilities: 
  • Coordinates efforts of multi-disciplinary and cross functional teams to execute system level engineering changes to fuel cell power plant designs
  • Updates and maintains plant design & fabrication documentation. 
  • Improves accuracy and completeness of product documentation package.
  • Prepares and processes Engineering Change Orders
  • Conducts detailed design reviews and Failure Mode and Effects Analysis (FMEA)
  • Leads or supports root cause investigation of equipment or component failures within the fleet
  • Lead efforts to reduce product costs
  • Works closely with both external and internal organizations (R&D, Engineering, Manufacturing, Service, etc.) to achieve program goals
  • Supports fabrication, installation, operation, and corrective actions for power plants
  • Performs other duties as assigned
Qualifications:
Education:  BS Mechanical Engineering (Preferred) or Electrical Engineering 
Experience: 3 to 7 years of progressive experience in a high tech product design environment, preferably in a make to order or engineered product. ISO9001 background a plus.        Professional Engineer (PE) license is a plus 
Candidate must have/be knowledgeable in:
  • High temperature equipment, insulation design, basic piping design and skidded / packaged mechanical process equipment
  • A demonstrated success in coordinating multi-discipline engineering and design teams while maintaining aggressive schedules
  • Reading and understanding detailed part and assembly drawings, Piping & Instrument Drawings and Piping Isometrics
  • Detail-oriented problem solving skills with initiative to take on responsibility and follow through
  • Ability to interface with outside vendors and fabrication shops
  • Manage Engineering Change Control and formal document management processes
  • Failure Mode and Effects Analysis (FMEA), System Reliability Modeling, and Value Engineering Methods
  • Experience with Auto-CAD software. Autodesk Inventor software desired.  FEA and/or CFD software is a plus
  • Knowledge of ASME Boiler and Pressure Vessel and Piping Codes is a plus
 Candidate must have:
  • Strong interpersonal skills and the ability to communicate effectively with all levels of the organization
  • Motivation to learn
  • Ability to acknowledge constructive feedback and improve
  • A high sense of excellent customer service and customer satisfaction
  • Strong organizational skills with great attention to detail
  • Ability to multi task and respond quickly to change with urgency
  • Ability to work effectively independently and in cross functional teams toward a common goal
  • Ability to respond quickly to change and with urgency
  • Excellent verbal and written communication skills
 Physical Requirements/Working Conditions 
  • Must be able to work physically in a sedentary office environment on computer equipment and attend meetings in various areas throughout the buildings as required
  • May be required personal protective equipment as designated when required to perform occasional field work. This will involve climbing ladders to perform inspections
  • Must be able to travel domestically and internationally up to 10% of the year
  • Must to able to successfully obtain and keep a Passport for international travel
For export compliance, candidate must be one of the following:
  • US Citizen
  • Permanent resident of the US
  • Protected Individual under U.S. Law
We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan and generous paid leave. 
FuelCell Energy, Inc. is a VEVRAA Federal Contractor and an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Employment with FCE is subject to pre-employment drug-screen and background investigation. 
No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no search fees will be paid.

About this company


Overview FuelCell Energy, Inc. (NASDAQ: FCEL) is an integrated fuel cell company that designs, manufactures, installs, services and operates stationary baseload fuel cell power plants. With approximately 300 megawatts of power generation capacity installed or in backlog, we are a global leader in providing ultra-clean baseload distributed generation to utilities, industrial operations, universities, municipal facilities, government installations and other customers around the world. Our power plants have generated over one billion kilowatt hours of power using a variety of fuels including renewable biogas from wastewater treatment and food processing, as well as clean natural gas. Our headquarters are located in Danbury, Connecticut and global markets are served from our production facility in Torrington, Connecticut. Our research teams are actively researching unique applications for the Direct FuelCell® technology including hydrogen generation and carbon capture. In addition, we are pursuing leading-edge research with solid oxide fuel cells as well as hydrogen compression and storage. For more information please visit the FuelCell Energy website at www.fuelcellenergy.com

Director of Engineering for cutting edge Vessel design

Job description

Listing InfoUse your engineering management skills to direct ASME Code Vessel design and production of innovative, talented and respected engineers in the growing Natural Gas industry.

If you are tired of the large corporate world or just want a place where everyone knows your name, where your ideas and contributions are appreciated and rewarded, then we need to talk. The area offers recreation, great schools, lower cost of living and the working environment is family oriented, innovative without the hassles and stress of the big city.

As the Director of Engineering, you will manage all aspects of engineering design as it relates to quotations, sales, fabrication and quality functions supporting company projects including design drawings and calculations, as well as managing the engineering staff to established sensible engineering procedures and sound engineering practice.

We need you to inspire, build, teach, direct, and maintain current and future engineering team members and procedures using sound engineering principles, necessary mathematical equations, while following customer specifications and all applicable laws.

You will manage aggressive development of breakthrough innovative technologies designing efficient equipment for multipurpose small scale LCNG Production & Fueling Complexes to fulfill the needs of today’s transportation sector.

What We Need From You
  • Experience previously managed an engineering department of at least 5 engineers.
  • Advanced detailed knowledge of ASME and API vessel codes and standards associated with fabrication and construction of pressure vessel equipment.
  • Master’s degree in Mechanical Engineering
    • P.E. in the state of Pennsylvania, or able to become a licensed P.E. in the state of Pennsylvania
    • A minimum of 10 years of experience in Mechanical Engineering Design and Fabrication, including machine operations, welding processes, ASME, API and other Codes and Standards.
    • Knowledge of natural gas compression, distribution, condensates, steam, and power plant experience. Knowledge of LNG, water filtration and storage a plus.
    • Knowledge and use of mathematics, physics, applied mechanics
    • Fluency in the English and excellent communication skills.
    • Computer skills in MS and Engineering software such as AutoCAD Inventor, AutoCAD 2D, Solid Works, Compress, Pronest, and ProMax.
    • Knowledge of raw materials, production and plant processes, quality control, costing, and other techniques for maximizing the effective manufacture and distribution of finished goods
    • Be able to develop, and work within a team atmosphere
    • Must be authorized to work in the US without sponsorship. (US, Canadian citizen or green card)
      Location: Central PA. Great Salary, benefits, schools, family and recreational living, relocation assistance. The area forests, lakes and clean mountain streams is a paradise for anyone who enjoys the outdoors

      Email qualified Chronological resume in Word.doc format
    • Products: Pressure Vessels, Oil & Gas Specific Shop Built Tanks Piping General Fabrication
      Skid Mounted Equipment Nuclear Filtration, LLC LNG/CNG Vessel Engineering

      Our Projects Range In Scope From a Few Thousand To Several Million Dollars And Include
      Complete systems, Single and multiple vessels
      Entire production facilities
      DO NOT APPLY if you currenty reside outside of the US or Canada.
      Email qualified resumes in Word.doc

Design Engineer 3

About Goodman

Houston-based Goodman is a leading supplier of heating, ventilation and air conditioning (HVAC) products for residential and commercial use and is a member of Daikin Industries, Ltd.  Goodman's products are predominantly marketed under the Goodman® and Amana® brand names, and are sold through company-operated and independent distribution networks with more than 950 total distribution points throughout North America. Goodman is ISO 14001:2004 accredited, an international certification that recognizes manufacturing processes and policies that are more environmentally sustainable. Daikin Industries is a Fortune 1000 company with more than 44,000 employees worldwide and is recognized as the number one HVAC manufacturer in the world.  The company has manufacturing operations in 18 countries and a sales presence in more than 90 countries and is headquartered in Osaka, Japan. For more information, visit www.goodmanmfg.com .    

The Opportunity
Goodman is seeking a professional, skilled individual for our  Design Engineer position at our Fayetteville Tennessee location. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website at www.careersatgoodman.com .  
  • Develop and manage project schedules related to new and existing product designs
  • Create, revise, and sustain HVAC product designs, utilizing knowledge of mechanical engineering principles
  • Analyze product designs using tolerance, thermodynamic, finite element, and computational fluid dynamic analyses
  • Document product designs by preparing bills of materials, cost analyses, drawings, and engineering change requests
  • Assist in redesigning major split system components to improve overall long term system quality, improve efficiency and reduce cost
  • Develop Engineering solutions to product related issues through problem solving and root cause analysis techniques
  • Participate on cross functional teams to launch products, resolve issues, and  support product improvements
  • Coordinate project work internally with the department and externally with other departments to ensure on-time completion of projects within budget
  • Work with suppliers to improve quality and resolve product issues
  • Assist Manufacturing with product launches and issue resolution
  • Drive continuous improvement projects related to product design and quality
  • BS in Mechanical Engineering
  • 4-7 years of experience with product design (automotive, appliance, or HVAC)
  • Analytical ability.
  • Broad mechanical engineering knowledge. 
  • Project skills. 
  • Design for Six Sigma; FMEA, Design of Experiments, tolerance analysis, value engineering and parts standardization (preferred). 
  • Experience in product development and engineering change process. 
  • Excellent computer skills.
  • Excellent follow up skills are required.
  • Prior work experience in gas appliance industry is preferred.
  • Good working knowledge of CAD systems--Pro/E and SolidEdge is a plus.
  • Proficiency in Excel and use of databases is required
  • Ability to work the hours needed to meet project deadlines is required.
  • At least 4 years of experience with product design (gas appliance, or HVAC)
  • Comprehensive understanding and knowledge of combustion systems and mechanical design theory and practice.
  • Basic knowledge of material science and metallurgy with regard to gas heat exchanger design.
  • Knowledge of refrigeration and/or air conditioning design and application (preferred).
  • Knowledge of specifications and standards used in the gas appliance and HVAC industry (preferred).
  • Software skills including Microsoft Office Word, Excel, Powerpoint, Project and Outlook.
  • Effective communication skills - both oral and written
  • Effective project management skills.
  • Strong interpersonal skills.
Goodman Manufacturing provides equal employment opportunity to all employees and applicants regardless of a person’s race, religion, color, sex, age, national origin, sexual orientation, disability, veteran status, genetic information, or any other legally protected status. The Company does not permit discrimination or retaliation based on such legally protected status. The Company will comply with all applicable federal, state, and local laws pertaining to equal employment opportunity and terms, conditions, and privileges of employment.

Tuesday, 19 May 2015

Online Marine Cargo Freight Insurance Quotes

Marine Cargo may be separated into Conventional Cargo and Specialised Cargo.
Conventional Cargo includes:
  • combined cargo, import/export and within Australia
  • annual import/export, and
  • single transit risks.
Specialised Cargo can also include:
  • fruit and vegetables
  • bulk commodities
  • livestock
  • cargo loss of profits, and
  • project cargo
Marine Cargo insurance will cover you for loss or damage to goods in transit either within Australia or imports/exports to and from Australia or a combination of all three.
Based on the Institute of London Underwriters' wordings for road, air and sea travel, local insurer Marine Cargo insurance products can be arranged and placed on an "all risks" or restricted cover basis.

There are three types of marine cargo insurance coverage available:
Institute Cargo Clause (A) covers all risks of loss or damage to cargo except those excluded by the standard exclusions, such as delay, ordinary loss in weight or volume, ordinary wear and tear, insufficient and unsuitable packing and inherent vice.

Institute Cargo Clauses (B) and (C) provide less comprehensive cover.

MARINE CARGO (IMPORT/EXPORT) & MARINE INLAND TRANSIT INSURANCE

Annual Marine Cargo Insurance - Imports/Exports
Cover for commercial goods being imported or exported to or from Australia.  Convenient insurance of all shipments where the insured's risk attaches during the policy period. Premium is by deposit, adjustable on actual declared value of annual shipments. Best suited to insurance of imports but can apply to exports.

Marine Single Transit Insurance
Insurance for a single sending of goods (other than home removals), or livestock, with a choice of a number of standard cover options. Individual terms and conditions may be arranged for sendings not catered for by standards covers.

Marine Inland Transit Open Cover Insurance
Automatic insurance of goods, with monthly declarations of sendings and no deposit premium required.

Marine Goods in Transit Insurance
Annual insurance of all transit of goods or livestock which commence during the policy period. Premium by deposit, adjustable on declared value of annual sendings. Two cover options, and a very wide transit clause, plus valuable free cover benefits.

Marine Goods in Transit (Own Vehicles) Insurance
A simple and inexpensive annual cover for losses occurring to goods carried in any vehicle owned and/or operated by the Insured. This complements the cover provided by motor insurance on the vehicle. Flat premium on sum insured per vehicle, without the need to record and declare the value of goods carried.

Marine Specified Items in Transit Insurance
Annual cover for losses occurring during transit of any specified items likely to be regularly transported by registered road vehicles, including trailers. Simple and affordable insurance against major transit risks for all kinds of items, from tools of trade, computers and musical or other equipment, to boats or racing cars.

Marine Carriers Cargo Liability Insurance
Insures the liability of carriers for loss of or damage to goods carried and resulting liability for delay, loss of market or consequential loss. Includes approved legal costs. Available only to carriers using approved conditions of carriage.

Marine Carriers Goods in Transit Insurance
A flexible insurance cover for customer's goods in transit, allowing the carrier to arrange compensation for goods lost or damaged irrespective of legal liability.

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Sunday, 17 May 2015

Fire Insurance Claims - Tips to Consider After the Fire is Out

Almost everyone who has suffered damages to their property as a result of a fire insurance claim makes costly mistakes during and after the settlement. However, there is one very costly mistake that policyholders make time and time again without even knowing it. And, the winner is (or should we say loser); Most policyholders simply rely on their insurance company adjuster to inspect, evaluate, and estimate their entire insurance claim without checking up on them. This can be the most costly mistake anyone could ever make in their entire life.

It's bad enough to have your property destroyed by fire, but relying on someone else to visit your property, inspect it, provide a proper value, and then trust that they got it all correct... Is Simply I N S A N E ! Yet, policyholders allow this to happen all across the country, day-in and day-out. For most people it's human nature to count their "change" at the grocery store or diligently review their dinner bill to be sure the waiter didn't charge them for items they did not order.

 We've all done it. We go out of our way to count and keep track of our chump change. Yet, when it comes to tens of thousands or even hundreds of thousands of dollars from a fire insurance claim, we rely on the insurance company without question.

No one knows your property like you do. There is much to do to properly prepare and configure a fire insurance claim that in most instances, items are forgotten or missed during the process. Especially if it's done by someone at your insurance company. They don't know about your building, your property, or your contents (furniture, clothing, etc.) like you do.

How could they possibly be as accurate as you? Furthermore, just because an insurance company adjuster visits your property for an inspection does not mean they are a professional contractor, builder, or certified in fire and water damage restoration.
With the review of thousands of closed claims, we have found that in most cases, both insurance companies and policyholders unknowingly miss damages that are hidden from the naked eye. In almost all instances; it is a good idea to have a professional review your fire damage claim. Preferably a fire insurance claims appraiser, consultant, or fire consulting firm.

Policyholders often believe that when the insurance company sends them a check and they deposit the money in their bank account - the claim is closed. This couldn't be further from the truth. The fact is; that in most states a policyholder has 3-years to make a claim and even ADD to an existing claim. So, a review of your claim to see if you have been properly compensated can occur, during the claims process or even after the claim has been settled. You can also obtain more money from your claim - even if it has been torn down and demolished.

Yes, even if your claim has been settled and you have deposited the checks, or your building has been torn down and demolished, you can still obtain more insurance proceeds if the damages were not assessed properly. In many cases, tens of thousands or even hundreds of thousands of more dollars. Even when a policyholder believes they have received a fair settlement... they usually have not.

However, it's up to the policyholder to do their part to protect themselves. Here are a few tips to assist in the review of your fire insurance claim. There are tips if you are in the middle of your claim - as well as tips if your claim has closed some time ago.

During Claim -
Document Your Building Damage: Take the time to inspect and document the damages yourself. Take photos of all damaged rooms in your building. Take overviews of the room and then take some close-up photos of the damaged ceilings, walls, floors, windows, doors, etc. of that room as well. Work your way around the building to the left (clock wise). Before entering the next room, closet, or hall - take an overview. This will be an easy way to organize which photos belong to which rooms. An example is; Overview of living room, then from top to bottom, photos of ceiling, walls, windows, doors, then the floor. Then the first photo of the next room is an overview, and so on. (No pictures or close-ups of contents yet, just the rooms.)

Closed Claim -
Obtain Documents Of Your Building: The insurance adjuster has taken photos of your building during their inspection. If you have no photos yourself, or minimal photos - then request all photos taken by the adjuster from the insurance company. You should also request the diagram/sketch they used to calculate the square footage of your building. Also request the complete detailed estimate they have written to arrive at their numbers. This documentation will be useful for the fire insurance claim consultant you choose.

During Claim -
Document Your Contents Damage: Next is to visit each room and closet once again to inventory your contents. Take an overview photo of each piece of furniture, pair of shoes, shirts, pants, etc. Then a close-up photo of any damage on that item. Write each item down on a Contents Inventory Form. ( Download one by contacting us at the link below. ) Similar to the way you have photographed and organized your building damage photos, you should do the same with your contents.

 Example; Take overview photo of living room, then work your way around the room to the left (clockwise). Photograph and list all the items on each wall until you get back to the doorway you began at. This way items will not be missed or forgotten. Once the living room inventory has been completed, move to the next room and start by taking an overview photo of the room. this helps organize what room the contents were located. List the name of the room at he top of each page of your inventory list. Now the photos and the list are both organized in sequence with each other.

Closed Claim -
Obtain Documents Of Your Contents Damage: The insurance adjuster has taken photos of your contents during their inspection as well. If you have no photos yourself, or minimal photos - then request all photos taken by the adjuster of your contents. You should also request the complete detailed contents inventory they have written to arrive at their numbers. This documentation will be useful for the fire insurance claim consultant you choose.

During Claim -
Review Your Policy: Fire victims must take the time to review their insurance policy. You must know the basics; How much coverage do you have on your building? How much coverage do you have for your contents (furniture, clothing, etc.)? How much coverage do you have to stay in a hotel or to rent a home or furniture? Surprisingly, many people don't know this. In many cases the policy has been damaged in the fire. If this is the case; visit your agent and ask for a certified copy of your full policy. Ask your agent to help explain how much coverage you have.

Closed Claim -
Obtain Copy Of Your Policy: Contact your insurance company and request a certified copy of your "FULL" insurance policy, including the Declarations page. This documentation will be useful for the fire insurance claim consultant you choose.

During Claim -
Consult A Professional: The insurance company will have an adjuster visit the property, inspect the damages, and complete an estimate on the amount of loss. It is important that you have the same process completed for yourself. How do you know the insurance adjuster is doing their job correctly? Are you willing to forfeit tens of thousands of dollars by not taking the time to make sure? The insurance company is supposed to explain all the fire insurance claim coverage that is available to the policyholder, however, this is rarely done.

Sometimes it's done on purpose, and other times it's also done on purpose (Did you catch that? This is done on purpose more often than not.) It's your property, it's your policy, and it's your money. Educate yourself to be sure you are being fully compensated for your loss. Hire a fire insurance claim professional to review the insurance company's evaluation. Obtain your own "real-world" prices and costs to replace your property.

Closed Claim -

Consult A Professional: Did you receive a fair settlement for your fire insurance claim? How do you know unless you ask someone? If you are unsure if you have obtained a fair settlement from your insurance company, you owe it to yourself to find out. If you have collected all the data as outlined above; you will have enough data on your claim to have a professional review it.

A review of your claim will allow the fire insurance claim consultant to advise you where you stand. Leaving yourself in the dark, with a chance of forfeiting tens of thousands of dollars, or even hundreds of thousands of dollars makes zero sense. A small fee to find out where you stand is a small price to pay, compared to a large sum of insurance proceeds that you did not know existed.

The reasons are simple. See, the insurance company adjuster works for the insurance company, whereas the fire claims consultant works for you. You've done the right thing by making sure you had insurance coverage. It's up to you to take the next step and be sure you have received what you paid for.

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